Business Strategy

VIDEO: Driving business growth by improving customer experience

https://cxovision.wistia.com/medias/hdz95xi1i5?embedType=iframe_web_component&seo=true&videoWidth=960 Zurich Insurance Group was founded more than 150 years go. It has individual customers and businesses all over the world which use its insurance services. It is prioritising customer...

Put the fish on the table: How to...

There is no way for leaders to avoid conflict in any high-stakes business environment. It’s important to address conflict, resolve issues and turn around failing projects. George Kohlrieser, Author of...

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