KX, a worldwide leader in real-time streaming analytics, has announced the integration of an electronic communications (e-comms) capability with its award-winning KX Surveillance solution.
This enhancement enables the real-time capture, processing and analysis of unstructured data – such as email, chat, forums and JSON voice transcripts – alongside structured trade data for improved regulatory compliance and fraud detection.
“Global regulatory requirements demand that financial organisations detect and monitor fraudulent activity in real-time, yet monitoring communications taking place on channels outside formal corporate IT systems can be hard,” said JohnDalton, SVP Financial Services at KX. “By integrating e-comms capabilities with our industry-leading trade surveillance platform, we’re providing a holistic view of the data relevant to fraud detection and adding insight around intent to the activity itself.”
The integrated solution includes enhanced Natural Language Understanding (NLU) Machine Learning capabilities enabling more precise, intelligent and automated monitoring of all types of communications. This more accurately identifies suspicious communications and insider threats while reducing false positives.
A single consolidated Action Tracker provides a real-time alerting system to notify when potentially suspicious communications are taking place among internal and external entities involved with trade activities. Advanced search capabilities allow for easy searching across all communication and trade data in one place including other data formats such as images and pdfs.