Cloud ERP has seen a surge in popularity and for good reason. It is often a cost-effective option and can be implemented quickly. Cloud solutions also offer robust security measures. Rajnish Upadhyay, Solutions Architect at In2IT Technologies, explains why the cloud ERP market is growing and why businesses should embrace the technology.
In recent years, the cloud has emerged as an undeniable powerhouse in the Enterprise Resource Planning (ERP) market, with projections indicating a staggering transformation from the current US$64.7 billion valuation to an astounding US$130 billion by 2027. The allure of cloud-based ERP is undeniable, offering cost savings, swift implementation, enhanced flexibility and accessibility for businesses to scale seamlessly. Its influence on the ERP market is undeniably transformative, emphasising its indispensable role in shaping the future of business operations.
The business case for cloud ERP and its growth drivers
The business case for cloud ERP is multifaceted and driven by several key factors. First and foremost is cost-effectiveness, as cloud ERP significantly reduces initial investments, including lower equipment and total cost of ownership (TCO). It’s a cost-effective option that enables small- to mid-sized organisations to access the system from any device, promoting accessibility and productivity.
Increased productivity is another driver, as cloud ERP integrates information and processes across multiple departments, allowing employees to complete tasks more efficiently. Moreover, cloud-based systems offer better integration with legacy and other applications, enhancing overall operational efficiency.
Enhanced decision-making is a critical advantage of cloud ERP, enabling decision-makers to access up-to-date information and analyse trends more effectively. It can consolidate IT systems in an organisation, streamlining data access and analysis.
Security is a significant concern for potential customers, and cloud ERP providers often have robust security measures in place, making it a secure choice for businesses.
Additionally, scalability is a vital factor, as cloud ERP solutions are easily adjustable to accommodate changing business needs. The growth of cloud ERP is driven by the on-going trend of digitisation, the pursuit of high ROI, lower upfront costs and the increasing need for improved employee productivity and efficiency.
Security, sovereignty and permissions concerns
Security, sovereignty and permissions are crucial considerations in the context of cloud-based ERP systems. Data security depends on several access touchpoints, such as network, hosting infrastructure, container software and access applications. Cloud solutions offer robust security measures, including data encryption, compliance certification, physical security, firewall and intrusion prevention systems, regular patching, identity and access management, fine-grained permissions and audit trails.
Cloud providers also have legal agreements in place to comply with the laws and regulations of the countries in which they operate. Data residency options and contractual commitments to data sovereignty provide users with the flexibility to choose the hosting location for their data.
Navigating the shift to cloud ERP and managing risk
To navigate the shift to cloud ERP effectively, organisations should start by setting both long-term and short-term business goals, defining objectives and identifying the associated business cases and problem statements. This approach helps organisations identify their motives and justifiable business cases.
Moving to the cloud should be a transformative initiative, encompassing process reengineering and organisational change management, in addition to technology adoption and change. It’s crucial to identify business problems and evaluate costs related to security, scalability, growth, future projects and performance.
Managing risk is a vital aspect of any transition. Key risk factors include deployment strategy, data residency and availability, consumption and customisation and the overall compatibility of the new system with the current state.
Effective change management
Effective change management is essential for a successful cloud ERP transition, driven by leadership commitment, clear communication of objectives and the identification of champions. A resilient change management and control process can help build contingencies and create rollback plans for unexpected issues, offering the flexibility needed to accommodate changes in approach.
The importance of partnering for cloud implementations, support and maintenance
Partnering with experts, such as cloud service providers or certified consultants, is crucial for successful cloud implementations and on-going support. Cloud technology is complex and ever-evolving, and building the required expertise in-house can be time-consuming and costly. Moreover, experts can assist in customisation and accountability, ensuring that the deployment of custom solutions is efficient and operational.
Key to embracing cloud ERP
Cloud ERP represents the future of enterprise, and organisations should approach its adoption with careful consideration. Key messages to emphasise include the need for a gradual and calculated approach that factors in cost, integration, security, alignment with organisational goals and scalability. It is vital to conduct a thorough security and compliance assessment, including data residency, to ensure adherence to local and global guidelines. Effective change management is crucial for a successful transition to cloud ERP, and partnering with experts for cloud implementations, support and maintenance is advisable due to the complexity of cloud technology.
Cloud ERP has the potential to drive significant change and innovation, requiring strategic leadership and alignment with organisational objectives. Moving to the cloud is a transformative step, offering substantial potential for innovation and technological advancement, but it necessitates careful analysis, the involvement of technology and business experts and the alignment of solutions with identified business problems to fully unlock its benefits.