Integrity360 is one of Europe’s leading cybersecurity specialists. The group employs approximately 500 cybersecurity experts and industry professionals and provides a comprehensive range of professional, support and managed cybersecurity services that identify and assess, protect and prevent, detect and analyse and respond and recover cyber-risks and threats. Richard Ford, CTO at Integrity360, talks more about the business and his own career path.
Tell us a bit more about your business and how it started.
Integrity360 was founded in 2005 in Dublin, Ireland, as a cybersecurity solutions provider. The company began as a traditional Value Added Reseller (VAR) by offering cyber-managed security technology consultancy services and has since evolved into a leading Managed Security Services Provider (MSSP) alongside expanding our offerings to include a comprehensive suite of cybersecurity services such as incident response, security testing and cyber-risk management. Over the years, Integrity360 has grown into one of the leading cybersecurity specialists in Europe, serving a diverse range of industries including financial services, healthcare, telecoms and the public sector.
How has the business grown since it started and how did you ensure growth?
Since its inception, Integrity360 has expanded significantly, growing from the initial team of three employees to now over 550 resources operating across eight countries with offices and four Security Operations Centres (SOCs). The company has driven growth through strategic acquisitions such as the purchase of Advantio and Netsecure, which have expanded its service offerings and geographic reach. Investment in talent and technology has also been a key driver, allowing the company to stay ahead of the rapidly evolving cybersecurity landscape.
What’s the business’ approach to management?
Integrity360 adopts a collaborative and proactive management style that emphasises our security-first principles. The management team is focused on aligning the company’s strategic goals with its operational capabilities, ensuring that all teams are equipped to deliver exceptional client services. Regular communication and cross-functional collaboration are prioritised to maintain agility and responsiveness in a dynamic industry.
What is your company’s vision and goal?
Integrity360’s vision is to be the leading cybersecurity partner for organisations across Europe, enabling them to conduct their business securely while conforming to the highest standards of compliance and regulation. The company aims to continue expanding its footprint, enhancing its service offerings and maintaining a client-centric approach to help businesses navigate complex cyberthreats.
What kind of clients and market do you serve?
Integrity360 serves a broad range of clients across various sectors including financial services, healthcare, telecoms, utilities and government. The company’s clients range from mid-market enterprises to large corporations that require advanced cybersecurity solutions to protect their data, infrastructure and reputation from increasingly sophisticated cyberthreats.
What has your career looked like so far?
A C-suite executive at Integrity360 typically has a background in cybersecurity, IT consulting or business management, with experience in leading teams and driving growth in tech-related sectors. Many of our executives have held senior positions in other technology companies or have extensive experience in managing cybersecurity operations across different markets. I myself started at Integrity360 back in early 2013 as a senior security consultant and have worked and have held a number of management and leadership roles over that time, working my way up to Chief Technology Officer (CTO). Over that time, I have helped the company grow from the Ireland-centric business it began life as, and into the pan-European cybersecurity leader it is today. Leading the development of our managed security services, which we are now well known for, is a particular highlight.
Many of our executives have held senior positions in other technology companies or have extensive experience in managing cybersecurity operations across different markets.
How do you equip your staff with skills and knowledge?
Integrity360 places a strong emphasis on continuous learning and development. The company invests in training programmes and certifications to ensure that its staff are up-to-date with the latest cybersecurity technologies and practices. This includes both technical training for cybersecurity professionals and leadership development for management teams.
How do you work with other executives within the C-suite to make sure your voice is heard?
Collaboration within the C-suite at Integrity360 is driven by a shared commitment to the company’s strategic goals. We meet regularly and work closely, hold meetings, strategic planning sessions and have a culture of open communication which ensures that all voices are heard. Executives are encouraged to bring their expertise and perspectives to the table, contributing to a holistic approach to decision-making.
How do you ensure different teams in your organisation work together?
Integrity360 fosters collaboration across teams through integrated processes and clear communication channels. Our success is intrinsically linked to our adaptability and agility, reacting to changes in the cybersecurity landscape and changing customer needs. Operating in silos is not an option. Cross-functional projects, regular inter-departmental meetings and a unified approach to client service ensure that all teams are aligned and working towards common objectives. As a management team, we ensure that there is a strong alignment between our teams, fostering a cohesive and efficient working environment.
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