TeamViewer, a global leader in remote connectivity and digital workplace solutions, has announced the acquisition of 1E, a leader in Digital Employee Experience (DEX) management tools. TeamViewer has signed an agreement with Carlyle Europe Technology Partners, part of global investment firm, Carlyle, to buy London-based 1E at an enterprise value of US$720 million on a cash-free, debt-free basis, which is expected to close in early 2025 after obtaining all necessary regulatory approvals.
This transformational transaction positions TeamViewer as a strong player in the digital workplace market by integrating TeamViewer’s remote access and support expertise with 1E’s autonomous IT platform. The combined offering enhances customer benefits by proactively preventing IT issues and providing efficient remote expert support to resolve them. Together with 1E, TeamViewer will deliver an industry-leading, one-stop-shop for IT operations, intelligent endpoint management and enhanced user experience in the digital workplace.
1E, with its c.300 employees, offers a leading DEX platform that delivers real-time visibility on enterprise IT landscapes, promptly identifying issues as they arise and automating remediation directly on the endpoint. This minimises downtime, disruptions and costs as well as enhances overall IT performance, employee experience and satisfaction. The 1E team, led by Chief Executive Officer, Mark Banfield, has on average delivered double-digit profitable revenue growth over the past three years, with annual recurring revenue of US$77 million (as of September 2024) and more than 99% of the sales coming from enterprise customers.