Hand & Stone Massage and Facial Spa, a leading luxury massage and facial spa franchise in the USA, proudly announces its continued growth in the Chicago market. Driven by several dedicated franchisees, this expansion underscores Hand & Stone’s unwavering commitment to delivering top-tier wellness services and memorable customer experiences across North America.
Leading this growth are husband and wife franchisee duos, Saj and Sunny Rizvi and Mike and Kathy Hendershott. As they prepare to open Hand & Stone locations in Chicago, the Rizvis, the Hendershotts and one additional franchise owner embark on an ambitious plan to establish a combined total of eight new spas in the coming years, solidifying Hand & Stone’s presence in both Chicago and its suburbs.
Distinguished by their success as Kiddie Academy franchise operators, the Rizvis have fostered a reputation for creating a positive work environment and prioritising customer satisfaction. “When we discovered Hand & Stone, it perfectly aligned with our vision and our dedication to making a positive impact in Chicagoland. The brand’s values resonate with our mission of not only providing exceptional spa services but also contributing to the well-being of our local community,” Sunny Rizvi said.
“We’re excited to introduce the Hand & Stone experience to more Chicago neighbourhoods, fostering growth and community bonds,” added Saj Rizvi.
The Hendershotts, with a strong background in the financial industry, have embraced a prosperous journey in the wellness and relaxation sector, with an existing portfolio of seven Hand & Stone franchise spas under their belts – five of which are in the Chicago market. At the recent Hand & Stone Conference, the Hendershotts were even recognised as the winners of the Cryokskin Achievement Award, which acknowledges the franchisee who has embraced and paved the way for the brand in the development of its third service modality. “As we continue to play a pivotal role in expanding Hand & Stone’s presence, we’re thrilled to introduce even more exceptional spa experiences to the vibrant Chicago community,” Mike Hendershott said.
“Our mission is clear: to provide a haven for relaxation and rejuvenation in the Windy City. We eagerly anticipate serving our customers with the utmost care and professionalism, ensuring they feel truly pampered,” Kathy Hendershott added.
“The continued expansion of Hand & Stone in Chicagoland is a prime example of our steady and sustainable national growth strategy,” said Jennifer Durham, Chief Development Officer at Hand & Stone. “With an existing presence in the market, we’ve specifically targeted key trade areas for additional growth and are excited to attract franchise owners who recognise the demand for wellness options within their local communities and know that Hand & Stone has the tools to successfully deliver that to them. The Rizvis are leveraging their early childcare franchise experience as new Hand & Stone owners while the Hendershotts are award-winning market leaders in our system. This mix of new and established multi-unit owners is a testament to our brand and our welcoming franchise community.”