Good customer service means consumers will return again and again. Just one bad experience can put customers off for life, and they end up telling others not to buy anything or do business with that particular company....
For years, a woman operating in the financial markets was someone unique. However, recently there has been a dynamic change and women investors are increasing year by year. XTB Group tells us more. The last three...
Around the world, cyber threats are on the rise, with attackers increasingly targeting organisations’ most valued assets, necessitating businesses to ensure greater protection and smoother experiences for their users. T...
With over 100 global offices, Reed wanted to make its marketing automation more effective. It needed to generate more leads and co-ordinate more efficiently with the sales team. Marketing Director, UK and EMEA, Reed,...
Webhelp is a leading services provider in customer experience, and manages customer service on behalf of more than 1,350 of the world’s leading companies. It employs more than 120,000 people across more than 60 c...
Cybersecurity is not an area which businesses can ignore, but with budgets being squeezed, it is important to know you are getting a return on your investment. One way to ensure this is to form an oversight committee...
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