Banking is continuously changing, especially as the world becomes increasingly digital. Adrian Toynton, Head of Banking Solutions, APAC, FIS, tells us why Banking-as-a-Service (BaaS) is instrumental in shaping the...
A new global research report from MIT Sloan Management Review (SMR) Connections, Delivering Experiences That Win Business and Build Loyalty: CX Champions Share Their Strategies, sponsored by SAS, has...
The menopause can be a difficult time in a woman’s life. Dr Laila Kaikavoosi, Founder and Clinical Director at OMC, tells us more about it, how it affects women in the workplace and how employers can best...
The annual World Password Day raises awareness of the importance of having robust and resilient password hygiene practices in place. We hear from various industry experts who discuss best practices for password...
McLean & Company, a trusted partner of HR and leadership professionals globally, has published Design the Employee Experience – a new blueprint to guide HR leaders in designing an employee experience...
In early 2021, the UK Government announced its Shared Services Strategy for Government. Satpal Biant, Head of Public Sector, UK & Ireland, SAP, provides insight into this, its effects on civil service, and tips...
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