Business Strategy

Improved efficiency and insights using marketing automation boosts Reed’s r...

With over 100 global offices, Reed wanted to make its marketing automation more effective. It needed to generate more leads and co-ordinate more efficiently with the sales team. Marketing Director, UK and EMEA, Reed,...

Creating amazing customer experiences across the globe

Webhelp is a leading services provider in customer experience, and manages customer service on behalf of more than 1,350 of the world’s leading companies. It employs more than 120,000 people across more than 60 c...

How an oversight committee focused on cybersecurity can protect the value of...

Cybersecurity is not an area which businesses can ignore, but with budgets being squeezed, it is important to know you are getting a return on your investment. One way to ensure this is to form an oversight committee...

Managing succession and labour shortages are top concerns of Middle East...

Middle Eastern organisations rate succession challenges and the ability to attract and retain top talent amid a tightening labour market as the biggest risks they face in 2023, according to a new survey from Protiviti...

Epson fully commits to its sustainability goals with a significant shift in...

Sustainability is integral to every part of Epson’s operations, and with this in mind, it has launched a new range of products which uses heat-free inkjet technology. This technolody can reduce energy consumption and h...

Majority of UK business leaders feel employees are productive while working...

Recently published data by the Office for National Statistics (ONS) claims that the UK is in a productivity crisis, lagging behind many other G7 nations in workforce output. But the majority (85%) of business leaders...

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