The Sunday Times recently released its 2024 edition of the Best Places to Work after analysing 70,000 UK organisations. Employee satisfaction experts, WorkL, powered the survey, using the six factors of reward and...
Change is a key part of growth but taking employees with you on the journey is crucial if transformation is to be successful. Here, Dr Surbhi Sehgal, Organisational Psychologist and MBA Course Leader at the University...
Technology is changing the workplace as we know it. And as the technology evolves, the redesign of work becomes essential. But how do leaders navigate their teams through these changes? Hertta Vuorenmaa, Research...
Managing customer interactions across many channels is an essential part of today’s businesses. But how can companies manage their own employees in contact centres when they both work from home and in the office? N...
Since the end of the pandemic there has been a shift in the way many desk workers in the UK view their employment. A study found that 43% of Brits said they would not apply for an advertised job if the description...
Managing employees from different generations can be difficult. The term, Gen Z, is often spoken about and covers people born from the mid to late 90s to the early 2010s. In this article, Scott Greenberg, a speaker,...
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