C-Suite

Driving change: the shift from CRM to CX

Customers demand more from brands than ever before. Businesses need to provide a unified experience across all engagements, starting from the very first time an individual encounters a brand. Suvish Viswanathan,...

Concerns about greenwashing are pervasive across all sectors

Kantar has released, Sustainability Sector Index 2023, the company’s flagship global study on consumers’ sustainability concerns and behaviours. The research reveals that worries about greenwashing are universally high – over ...

Davies’ journey from traditional tools with Clarity 

Sean Keane, Director of Business Consulting at Davies explains how using ‘Clarity by Davies’ to develop a ‘digital twin’ of operations has helped accelerate business transformation. This has not only been beneficial for Davies’...

Editor’s Question: How can companies genuinely reduce their CO2...

Sustainability and reaching net zero are a focus for many businesses today but how can companies genuinely reduce their emissions? Four experts give their views on the topic, starting below with comments from Sarwar...

Why embrace adventure challenges in your business plans?

With hybrid work a standard practice for many companies, time with colleagues becomes limited. Team building exercises seem more important than ever for colleagues to be able to see each other and get to know each...

What are the benefits of work? An alternative perspective

For some, work is just a means to an end. It helps pay the bills and helps people to live the life they want to in their free time. But does it need to be this way? Could the benefits of work be reframed so employees...

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