Dean Baker, Industry Team Lead: BFSI Southern & East Africa at Infobip, explains below how financial institutions in South Africa are redefining customer experience. While digital banking has gained widespread...
Organisations around the world are rushing to build API (application programming interface) marketplaces to foster greater connectivity between them and their partners and users. Global spend on API marketplaces is...
New analysis from Experian reveals the difficulty new businesses have in establishing themselves as successful, on-going enterprises. Around 4% of new businesses have ceased trading by the end of the first year...
The UK’s biggest brands are turning to Artificial Intelligence (AI) to develop better customer and colleague experiences, according to KPMG’s latest Customer Experience Excellence Report. The global study, which asked ove...
Nutanix, a leader in hybrid multi-cloud computing,has reiterated its commitment to helping advance the sustainability objectives outlined in Saudi Vision 2030, which aims to overcome environmental challenges through...
State-of-the-art music and entertainment venue, MSG Sphere, is the world’s largest spherical structure at 366 feet tall and 516 feet wide – tall enough to fit the Statue of Liberty inside. Now open to the public, t...
A Lynchpin Media Brand