An AI-enabled ICT Workforce Consortium, led by Cisco with industry leaders Accenture, Eightfold, Google, IBM, Indeed, Intel, Microsoft and SAP, along with key advisors, released its inaugural report, The...
Jio Haptik, a trailblazer in Generative Artificial Intelligence (Gen AI) solutions, is revolutionising the business landscape in the United Arab Emirates (UAE) and the Kingdom of Saudi Arabia (KSA). Enterprises across...
AI has brought with it new sophisticated cyberattacks. In this month’s Editor’s Question, five experts outline effective cybersecurity approaches with regards to AI, starting below with Maurice Uenuma, VP & GM Ame...
parcelLab, a premier global provider of post-purchase experience software, has announced the launch of parcelLab Returns Forecast AI. The new tool leverages AI to estimate inbound parcels for retailer warehouses,...
Talent shortage and skills development are among the top two priorities businesses are struggling to get to grips with today, according to Gartner. Helping them take control of the situation, start-up, Anthropos, has...
Digital continues to be the primary avenue for consumers looking to purchase goods. With retailers just a click away, expectations are higher than ever, and consumers expect fast, first contact resolutions when they reach...
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