Insights

Tackling the skill shortage 

The ‘Great Resignation’ is a global problem and companies are struggling to retain employees. Intelligent CXO spoke to three experts about how enterprises can survive the staff and skill shortages through upskilling tal...

Improving user experiences and visibility 

Greisy Flores, Senior Global Product Manager of the Digital Adoption Platform at Nestlé, speaks to us about the implementation of WalkMe, how this has helped employee engagement and how this has, ultimately, has affected ...

How Augmented Reality enables business efficiencies and optimisation in the...

As the logistics sector strains under the pressure of increased supply chain demand and labour shortages, one solution is the adoption of digital tools. In this Q&A, Percy Stocker, EVP, AR, Americas, TeamViewer,...

Facing down the climate crisis: Turning your business green

Over the past few years, sustainability has been rising swiftly up the corporate agenda. However, thus far, real change has failed to materialise. Even though businesses in the UK are well aware of the need for more...

Embedded Finance’s watershed year

Banking is continuously changing, especially as the world becomes increasingly digital. Adrian Toynton, Head of Banking Solutions, APAC, FIS, tells us why Banking-as-a-Service (BaaS) is instrumental in shaping the...

AI is the power tool of CX 

A new global research report from MIT Sloan Management Review (SMR) Connections, Delivering Experiences That Win Business and Build Loyalty: CX Champions Share Their Strategies, sponsored by SAS, has revealed tha...

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