Freshworks makes it easy for businesses to provide an outstanding customer experience and, in the modern era, this is crucial to a company’s success. John Crossan, VP and General Manager of Europe, Freshworks, talks to Intelli...
Publicis Sapient has released its inaugural 2022 Retail Guide to Next report. The report highlights the key trends retail companies must focus on in the year ahead to transform their businesses into shopper-first organis...
For years now, Black Friday and Cyber Monday have reigned supreme as the biggest shopping days of the year – and they’re only getting bigger. Nowadays, ‘Black Friday/Cyber Monday’ encompasses the majority of the latter ...
Jason du Preez, Senior Vice President Asia Pacific, SugarCRM, discusses why the CIO, CCO and CMO partnership is essential to Digital Transformation and customer experience with the result of making CX as frictionless...
Across the globe, there are numerous regulations in place which are designed to safeguard both businesses and end users. But these regulations are not without their challenges, as organisations need to ensure...
Diversity, equity and inclusion (DEI) is something every company should aspire to achieve within the workforce. Talent Works is dedicated to changing the recruitment conversation, challenging conventional thinking and...
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