Insights

AI is already destroying customer service and burning out your employees:...

AI is talked about all the time and there are many different ways to incorporate it into your organisation. But does it always provide what it promises? Paul Ducie, Partner at business transformation specialists,...

The hidden impact of cyberattacks: employee wellbeing

Cyberattacks can cut to the core of any organisation and have the potential to severely impact its reputation, performance and finances. Cumulatively, the cost is truly enormous, with one recent estimate putting the...

Recognition now drives employee engagement and it must be ingrained in daily...

Feeling valued at work makes the difference between whether an employee stays or leaves. Jo Werker, CEO at Boostworks, a provider of employee reward and recognition, outlines the power of recognition in a new era for...

HR strategies for hiring and managing a global workforce with insights...

According to a G-P report, nearly three-quarters (72%) of leaders are eager to hire international talent, but many often struggle with getting expansion right. The new series on Netflix of Emily in Paris serves as a...

How to rethink business travel strategies to navigate disruption 

Companies can be quick to implement a new technology but are not always as quick to provide training. Travel managers have faced more challenging conditions over the last 12 months with travel disruptions commonplace....

How the construction industry can take inspiration from retail logistics

The construction industry faces many challenges daily, but one that must be addressed is the slow adaptation of new processes to help make sure that projects are efficient. A sector that construction can look to for...

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